FAQs
Why are prices higher than Steve Madden:
This is not a brand we should be compared to.Steve Madden does not produce in Italy in Genuine Leather.Compare our prices to brands like Europa Art who sell Polyurethane handbags at higher prices, than we sell Genuine Italian leather accessories at.
As we pass our 3rd birthday as a brand, the objective is to always leave value on the table for you, our client.
Why have prices increased on Restocked Items:
We settle our shipments in Euro's.The Rand unfortunately fluctuates against the Euro ,mostly on the downside.
Case in Point:
Calista in Grey was from a February shipment. Calista in Turquoise is from a May 2023 shipment, after the Rand took a beating against the Euro-post the accusation of SA supplying weapons to Russia.
How do i try on Eyewear:
We boast Virtual Mirror technology embedded into our website, allowing you to try on our Eyewear in real time.Make an informed decision on the eyewear style you fancy with vivid realism & accurate fit.This technology has been tested intensively internationally, and is available on luxury brand sites such as Miu Miu.
Please explain how your Bundle Discount's work:
Our bundle deals are offers with an enticing discount, if you purchase more than 1 Handbag/or if your purchase a Handbag & Eyewear together.The offer is visible at the bottom of product pages.Look out for the prompt that states "Frequently bought Together".
How do i purchase using my RCS Card/Game/Cape Union/NWJ card etc:
It’s as easy for customers to pay online using any of the accepted store cards powered by RCS as it would be to pay via credit or debit card. When you check out, simply select the Store Card option on the PayFast payment page, enter your store card number and confirm the payment with a one time pin (OTP).
Is Vanto Eyewear of a good quality standard:
Our Eyewear proposition does not include any plastic.We only offer Acetate/TR90/Metal.Our Eyewear runs parallel to our Leather Accessories in terms of offering a Premium Quality standard.
Your competitors stock sunglasses that are cheaper:
We only offer superior materials that higher ends brands use, so our offering must be compared to Luxury brands.For example, we do not offer Polycarbonate lenses used in safety glasses, goggles, kids glasses.We opt for TAC and Nylon, which is optically superior.
Where are Vanto products made:
Vanto leather products are Made In Italy in Genuine Leather,& always will be.Our Eyewear is made in Japan/Korea/China-depending on material.
How do i pay for Shipping/Delivery:
Vanto offers FREE Shipping on all purchases.
I live in Botswana/Namibia/Lesotho/Eswatini...can i check out with Payflex spread payments:
Yes you can checkout out with Payflex spread payments.Simply sign up online and choose the Payflex option during the checkout process.
Where is Vanto based:
Vanto is based in Johannesburg, South Africa.
I live in a SADC country...will i pay Duty & Taxes:
All purchases enter Botswana/Namibia/Lesotho/Swaziland on a duty free basis, as we have settled duty on entry of the product into SA.The price you see online is the final price.
What is your product fulfilment duration/time:
We send out orders as rapidly as possible.During peak periods orders are processed and fulfilled within 2 days, with 3 days being the maximum duration.Imperative to know, that peak periods are not only during the holiday season, but when we release new product that clients rush to purchase to avoid disappointment.
How is my payment processed:
Payments are handled safe and securely through Payfast.
PayFast is a payments processing service for South African & International transactions. PayFast enables easy, secure and instant transfer of money between online buyers and sellers with a trusted and safe transaction platform.
The piece i like has SOLD OUT :
Simply send us an email to check if we will re-stock. If there is no replenishment, our advice is to look out for new and fresh designs.Important to note that pieces are stocked in low quantities, adding to their appeal.
How long will my order take to arrive:
2/3 days depending on where you reside in South Africa.We offer FREE SHIPPING on every purchase no matter the amount of items.